Toronto's first out-of-the-box e-commerce solution
Customer Care - How It Works
- Getting Started
- Fulfillment
- Customer Care
Option 1: CloudShop supports your customers
CloudShop supports your customers via phone and email.
- Customers may contact CloudShop for assistance with:
- Placing orders online
- Managing damaged or missing orders
- Automated shipping confirmation to your customers
- Address correction service
Option 2: CloudShop supports you, the retailer
CloudShop supports you, the retailer via a dedicated toll free number and e-portal.
- Make changes to your existing online product catalogue
- Add new SKU’s or product lines to your online store
- Arrange shipments of new products to the CloudShop warehouse